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A
Closer Look: Thermo Fisher Scientific & Symyx Partnership
Strategies for Success in Today’s Economy
by Helen Gillespie, Editor, LIMS/Letter
The economy has always had an impact on the way companies work. When times
are good, more products are sold, and more money is spent on equipment
and systems to expand the lab’s functionality and its ability to
handle an increased workload. 1999, for instance, was a strong year for
just about every organization because the economy was at a high. A decade
later, 2009 is an example of the other side of the coin. But life goes
on, so how are companies coping with the current difficult economic situation?
The analytical science arena has not been hit as hard as other markets.
Sales are slower and fewer. Buyers are more cautious. Budgets have been
cut. However, most large instrument vendors only show sales declines in
the single digits. One reason is that those vendors have been nimble in
responding to and evolving with changing market demands. Thermo Fisher
Scientific is a case in point. Despite being the largest analytical instrument
manufacturer in the world, their individual business units are very proactive
with regard to market dynamics.
Addressing the Laboratory Systems Integration Challenge
Automation enables labs to perform more activities in the same amount
of time, thus managing data electronically is a key goal in today’s
economy. However, it is imperative that workflows be optimized and integrated
in order to manage that electronic data most effectively. By integrating
laboratory software and hardware so that scientists can work more intuitively,
Thermo Fisher is enabling the lab to operate more efficiently and thus
more economically.
Recently introduced at the Pittsburgh Conference in Chicago, IL, Thermo
Scientific Connects is aimed at bridging the gap between laboratory-generated
data and the enterprise-level information required to support mission-critical
management decisions. 
A set of products, technologies and services, Connects delivers connectivity
between Thermo Scientific LIMS and laboratory instruments, equipment and
other resources, and enables the integration of laboratory-generated data
with ERP systems, PIMS, MES and other collaboration tools throughout the
organization. This integration of informatics solutions with varied enterprise
systems is particularly relevant in today’s business climate, where
speed, accuracy and efficiency are critical.
“With the Connects solution,” explains Kim Shah, vice president
marketing and business development, Thermo Fisher Scientific Informatics,
“the idea is to provide four legs to the stool, so to speak, starting
with instruments to collect data, pass data to the LIMS or ELN, then share
data with ERP, etc., and finally document management systems for report
generation and mission critical management decisions. The ability to capture
structured as well as unstructured data is critical. Now, companies are
looking at existing investments with an eye to making them work better
-- especially in today’s challenging economic times.”
“Connects is the solution for the times because our customer’s
end goal is dependent on the intellectual property in the lab,”
Shah continues. “At the end of the day, it’s all about their
business and shipping product. Every step involves business decisions,
and all work conducted in the lab is done to deliver business value. We
have helped many of our customers perform workflow and process harmonization.
Now, that those benefits have been realized, companies are looking to
us for the next benefit. Customers, regardless of their industry, are
now looking at how they can connect all of the organization’s investments
to make faster and more informed decisions.”
To complement Thermo Scientific solutions, they have created strategic
partnerships with vendors who have already developed robust, market leading
products--hence the recent announcement of their partnership with Electronic
Laboratory Notebook (ELN) vendor Symyx Technologies, Inc.
A Strategic Approach to ELN Integration
ELNs are becoming a vital link in the laboratory’s information technology
chain. As a software tool for the beginning stage of the laboratory data
lifecycle, they are rapidly replacing pen and paper systems for data recording
because they can significantly improve lab efficiency, data security and
accessibility to information.
The key to driving this efficiency gain is connecting the laboratory to
ensure streamlined information capture within the context of the researcher’s
documentation workflow and then ensuring information is accessible to
all to access and learn from. Thermo Fisher is addressing this integration
issue not by developing their own ELN, but by partnering with Symyx, an
industry-leading ELN vendor.
Symyx Notebook is an enterprise ELN with specific configurations to support
analytical chemistry, synthesis chemistry, process chemistry, formulation
and biological research. The Symyx chemistry engine that powers the Symyx
Notebook also powers the Isentris platform used for scientific decision
support and is the technology foundation for delivering chemical registration,
inventory, and other systems used in the pharmaceutical and chemical industries.
Symyx Notebook offers full chemistry capabilities including the ability
to capture all the data associated with a reaction including transformation
details, and support for scientific workflows such as compound registration.
“ELN partnerships are part of the Connects vision,” states
Dave Champagne, vice president and general manager of informatics at Thermo
Fisher Scientific. “Connects uses open standards to integrate Thermo
Scientific systems and solutions – such as our LIMS and CDS –
with other solutions to fill out the customer’s workflows.”
While Thermo Fisher has developed partnerships with a number of ELN vendors
over the years, their deeper relationship with Symyx will involve joint
product development and reselling Symyx Notebook and Isentris decision
support software.
“Of course, Thermo Fisher has the know how and ability to build
an ELN in house,” Champagne adds, “but strategically we decided
to go with a best of breed software solution already available in the
market. Symyx built an architectural platform so that one ELN can support
chemistry or biology. In addition the unique, highly configurable nature
of the Symyx Notebook was an ideal match for our customers wishing to
avoid costly customizations. Their solution scales well and we expect
it to be around a long time.”
Moving from Paper to Automated Systems
Thermo Fisher’s partnership with Symyx to market and sell Symyx
Notebook and Symyx Isentris decision support software is a key component
of the company's Connects solution, and demonstrates their commitment
to providing comprehensive informatics solutions in partnership with other
industry leaders.
By providing an ELN as part of its end-to-end solutions, Thermo Fisher
provides its customers with a secure and efficient method of managing
what has formerly been a manual and time-consuming process of recording
research, documents and procedures in the laboratory. The integration
of an ELN allows more efficient use of laboratory resources and information,
as well as consistent compliance with various regulatory requirements
for documented processes, such as those defined by ISO, FDA or GLP.
The initial focus of the company’s collaboration with Symyx will
be to deliver integration between the Thermo Scientific Watson LIMS and
Symyx Notebook. This solution will be designed to accelerate the design,
execution, analysis, reporting and documentation of biological and bioanalytical
workflows. By sharing sample lists, results, and reports, this comprehensive
solution will reduce manual transcription and data manipulation that can
result in costly, time-consuming processes, laboratory errors, and regulatory
compliance issues.
In addition, the Symyx Isentris data access, analysis, and decision support
system is expected to facilitate better collaboration, faster decisions,
and more innovative R&D by enabling scientists to leverage corporate,
commercial, and local database information in an integrated, self-service
research environment.
Subsequent program phases will integrate the Symyx Notebook with other
Thermo Scientific LIMS designed to enhance workflow automation for other
industrial settings such as oil and gas, chemicals, environmental, food
and beverage, as well as pharmaceutical.
“Symyx has already delivered an enterprise ELN system,” confirms
Trish Meek, director of product strategy for Life Science, Thermo Fisher
Scientific Informatics. “Their system spans the needs of our entire
customer base and provides an integrated solution from R&D to manufacturing.”
“Because everyone has a different interpretation of the role an
ELN plays in their environment, it’s important to keep integration
in mind,” Meek explains, “The ELN is the missing piece of
the puzzle to delivering a truly paperless laboratory.”
“The Symyx Notebook can be configured to fully support GLP, GMP.
and 21 CFR Part 11. The ELN can capture the free thought that occurs in
discovery or step users through laboratory’s SOPs in manufacturing
and anything in between,” she adds.
According to Meek, the solution allows users to configure the level of
compliance required for their environment. “This is the ideal approach
for an enterprise ELN.”
Summary
“There are still as many entrants in the ELN field today as there
were five years ago,” Champagne points out, “although this
may change due to the economy. There has to be a shake-out, and there
will be fewer vendors. I expect that a lot of marginal players and many
that are not profitable will have to sell or get out. We partnered with
Symyx because they built a .NET platform that can not only plug into Thermo
Scientific products, but they also made a tremendous investment to do
it right.”
Currently there are some 30 ELN vendors. While the market has been experiencing
double digit growth, this is not expected to continue and industry pundits
expect industry consolidation to occur, particularly in light of the recent
difficult economic environment. In fact, Symyx started the consolidation
with the acquisition of MDL Information Systems in late 2007.
“Right now, there’s a big thrust in companies to instill more
discipline around key metrics and bring all data together into business
decision tools,” Shah states. “Companies need to make sense
of all their data and are looking at tools for indexing and semantics,
as well as decision support across all applications. When Symyx purchased
MDL, they acquired good informatics expertise and expertise beyond ELNs;
Isentris a powerful knowledge access tool for decision support. Survivors
will be those with a diverse product line, as well as those who are forward
thinking about products that provide more value and help customers to
be more successful.”
“Changes in the current environment, whether economic or regulatory,
make it imperative for companies to extract greater leverage and utilization
from their existing enterprise data systems and LIMS investments,”
summarizes Champagne. “We’re working closely with our strategic
partners such as Microsoft, Oracle and SAP, as well as leveraging our
Global Partner Alliance, to help our customers achieve these goals.”
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